Amazon Hiring for Graduate Freshers in Bangalore - November 2014

Amazon Hiring for Graduate Freshers in Bangalore - November 2014. Amazon Recruitment drive in Bangalore for freshers and experienced candidates as Associate position. Any Graduate freshers are eligible to apply for this position. Interested and eligible candidates can apply online through the below provided link.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 3 Years
Job Location	Bangalore
Job Role	Associate
Industry Type	BPO/ Call Center/ ITES
Salary	2,50,000 - 2,75,000 P.A
Website	www.allindiajobs.in

Job Description:

• Excellent communication skills.
• Flexible to work in night shifts & rotational weekly offs.
• Good typing skills.
• Non-Voice process
• Undergraduates with 6 months experience with the BPO industry can also apply.

How To Apply:

Apply Here 

Related Fresher Jobs:

• Synopsys Hiring for BE, B.Tech, ME, M.Tech freshers - Across India
• Amadeus Off Campus Drive for freshers on 16th November 2014
• Ernst Young Recruitment 2014 - 15 for freshers in India - Apply Online

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Amazon India Walkin Drive for freshers in Chennai On 15th November 2014

Amazon India Walkin Drive for freshers in Chennai On 15th November 2014. Amazon Job Openings in Chennai for freshers and experienced as Catalog Associate position. Any Graduate freshers and experienced candidates are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 4 Years
Job Location	Chennai
Job Role	Catalog Associate
Industry Type	Retail / Wholesale
Salary	Not Mentioned
Website	www.allindiajobs.in

Roles and Responsibilities:

• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazons Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

Skills and Competencies Required:

• Proficiency in French & German : B1 and above or BA/MA in French/German(Pursuing B1 can also apply)
• Excellent written and oral communication skills in English
• Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely
• Basics in MS Excel
  
• Strong analytical skills Ability to do high school level arithmetic
• Familiarity with navigating the internet research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information

Desired Profile:

• Bachelors degree in any discipline (Diploma holders will not be considered)
• 0-4 years of experience in data-driven business operations processes BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Amazon Walkin Details:

Walk-in Date: 15th November 2014

 Interested candidates please drop in an email to gokulnar@amazon.com

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Amazon Hiring for Graduate Freshers in Bangalore - November 2014

Amazon Hiring for Graduate Freshers in Bangalore - November 2014. Amazon Recruitment drive in Bangalore for freshers and experienced candidates as Associate position. Any Graduate freshers are eligible to apply for this position. Interested and eligible candidates can apply online through the below provided link.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 3 Years
Job Location	Bangalore
Job Role	Associate
Industry Type	BPO/ Call Center/ ITES
Salary	2,50,000 - 2,75,000 P.A
Website	www.allindiajobs.in

Job Description:

• Excellent communication skills.
• Flexible to work in night shifts & rotational weekly offs.
• Good typing skills.
• Non-Voice process
• Undergraduates with 6 months experience with the BPO industry can also apply.

How To Apply:

Apply Here 

Related Fresher Jobs:

• Synopsys Hiring for BE, B.Tech, ME, M.Tech freshers - Across India
• Amadeus Off Campus Drive for freshers on 16th November 2014
• Ernst Young Recruitment 2014 - 15 for freshers in India - Apply Online

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Amazon Walkin Interview in Pune for Freshers on 1st November 2014

Amazon Walkin Interview in Pune for Freshers on 1st November 2014. Amazon Recruitment drive in Pune for freshers and experienced candidates as Catalogue Associate - French & German position. Graduate freshers jobs in Pune. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 4 Years
Job Location	Pune
Job Role	Catalogue Associate
Industry Type	Retail / Wholesale
Salary	Not Mentioned
Website	www.allindiajobs.in

Responsibilities:

• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazons Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

Skills and Competencies Required:

• Proficiency in French & German: B1 and above or BA/MA in French/German
• Excellent written and oral communication skills in English
• Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely
• Basics in MS Excel
• Strong analytical skills Ability to do high school level arithmetic
• Familiarity with navigating the internet research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information

Experience and Qualifications:

• Bachelors degree in any discipline (Diploma holders will not be considered)
• 0-4 years of experience in data-driven business operations processes BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Amazon Walkin Details:

Walk-in Date: 1st November 2014

Interview Timings: 10 AM  

Interview Venue:

No: 2, Bund Garden Rd, 

Sangamvadi,

Pune- 411001.
Contact Person:  Gokulnath.R

Related Fresher Jobs:

• Serco BPO Walkin Drive in Chennai for Freshers from 27th to 29th October 2014
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Amazon Walkin Interview in Pune for Freshers on 1st November 2014

Amazon Walkin Interview in Pune for Freshers on 1st November 2014. Amazon Recruitment drive in Pune for freshers and experienced candidates as Catalogue Associate - French & German position. Graduate freshers jobs in Pune. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 4 Years
Job Location	Pune
Job Role	Catalogue Associate
Industry Type	Retail / Wholesale
Salary	Not Mentioned
Website	www.allindiajobs.in

Responsibilities:

• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazons Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

Skills and Competencies Required:

• Proficiency in French & German: B1 and above or BA/MA in French/German
• Excellent written and oral communication skills in English
• Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely
• Basics in MS Excel
• Strong analytical skills Ability to do high school level arithmetic
• Familiarity with navigating the internet research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information

Experience and Qualifications:

• Bachelors degree in any discipline (Diploma holders will not be considered)
• 0-4 years of experience in data-driven business operations processes BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Amazon Walkin Details:

Walk-in Date: 1st November 2014

Interview Timings: 10 AM  

Interview Venue:

No: 2, Bund Garden Rd, 

Sangamvadi,

Pune- 411001.
Contact Person:  Gokulnath.R

Related Fresher Jobs:

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Amazon Walkin Interview in Pune for Freshers on 1st November 2014

Amazon Walkin Interview in Pune for Freshers on 1st November 2014. Amazon Recruitment drive in Pune for freshers and experienced candidates as Catalogue Associate - French & German position. Graduate freshers jobs in Pune. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 4 Years
Job Location	Pune
Job Role	Catalogue Associate
Industry Type	Retail / Wholesale
Salary	Not Mentioned
Website	www.allindiajobs.in

Responsibilities:

• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazons Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

Skills and Competencies Required:

• Proficiency in French & German: B1 and above or BA/MA in French/German
• Excellent written and oral communication skills in English
• Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely
• Basics in MS Excel
• Strong analytical skills Ability to do high school level arithmetic
• Familiarity with navigating the internet research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information

Experience and Qualifications:

• Bachelors degree in any discipline (Diploma holders will not be considered)
• 0-4 years of experience in data-driven business operations processes BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Amazon Walkin Details:

Walk-in Date: 1st November 2014

Interview Timings: 10 AM  

Interview Venue:

No: 2, Bund Garden Rd, 

Sangamvadi,

Pune- 411001.
Contact Person:  Gokulnath.R

Related Fresher Jobs:

• Serco BPO Walkin Drive in Chennai for Freshers from 27th to 29th October 2014
• 100 BPO Vacancies in Sitel Chennai Walkin Drive from 25th to 27th October 2014
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Amazon Walkin Interview in Pune for Freshers on 1st November 2014

Amazon Walkin Interview in Pune for Freshers on 1st November 2014. Amazon Recruitment drive in Pune for freshers and experienced candidates as Catalogue Associate - French & German position. Graduate freshers jobs in Pune. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 4 Years
Job Location	Pune
Job Role	Catalogue Associate
Industry Type	Retail / Wholesale
Salary	Not Mentioned
Website	www.allindiajobs.in

Responsibilities:

• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazons Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

Skills and Competencies Required:

• Proficiency in French & German: B1 and above or BA/MA in French/German
• Excellent written and oral communication skills in English
• Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely
• Basics in MS Excel
• Strong analytical skills Ability to do high school level arithmetic
• Familiarity with navigating the internet research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information

Experience and Qualifications:

• Bachelors degree in any discipline (Diploma holders will not be considered)
• 0-4 years of experience in data-driven business operations processes BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Amazon Walkin Details:

Walk-in Date: 1st November 2014

Interview Timings: 10 AM  

Interview Venue:

No: 2, Bund Garden Rd, 

Sangamvadi,

Pune- 411001.
Contact Person:  Gokulnath.R

Related Fresher Jobs:

• Serco BPO Walkin Drive in Chennai for Freshers from 27th to 29th October 2014
• 100 BPO Vacancies in Sitel Chennai Walkin Drive from 25th to 27th October 2014
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Amazon Walkin Interview in Pune for Freshers on 1st November 2014

Amazon Walkin Interview in Pune for Freshers on 1st November 2014. Amazon Recruitment drive in Pune for freshers and experienced candidates as Catalogue Associate - French & German position. Graduate freshers jobs in Pune. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate
Experience	0 - 4 Years
Job Location	Pune
Job Role	Catalogue Associate
Industry Type	Retail / Wholesale
Salary	Not Mentioned
Website	www.allindiajobs.in

Responsibilities:

• Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs are met per quality standards
• Understand and correctly use Amazons Retail Systems Platform(RSP) to support vendors and buyers in enhancing the retail selection on Amazons online catalog
• Maintain records of day-to-day work by updating trackers to reflect work done
• If there is a possible default on SLAs or quality, flag the escalation in time to the manager or lead
• Interacting and coordinating with vendors/buyers to accurately reflect the Amazon catalog for price, product details and other product-related information

Skills and Competencies Required:

• Proficiency in French & German: B1 and above or BA/MA in French/German
• Excellent written and oral communication skills in English
• Strong business communication skills ability to communicate with internal/external stakeholders clearly and concisely
• Basics in MS Excel
• Strong analytical skills Ability to do high school level arithmetic
• Familiarity with navigating the internet research techniques on the internet and finding required information quickly
• Ability to dive deep into a problem, perform Root Cause Analysis and identify constraints to recommend a solution on this, we will test the candidates ability to think logically through a given issue, structure their thoughts, identify the problem correctly and then recommend appropriate solutions
• Ability to deal with ambiguity use discretion and judgment to take decisions on critical business tasks based on available information

Experience and Qualifications:

• Bachelors degree in any discipline (Diploma holders will not be considered)
• 0-4 years of experience in data-driven business operations processes BPOs, Operations processes where associates are required to handle large volume of data as part of their daily tasks and take decisions based on analysis of such data
• Experience working on process improvement processes like Six Sigma, Kaizen etc. is a plus

Amazon Walkin Details:

Walk-in Date: 1st November 2014

Interview Timings: 10 AM  

Interview Venue:

No: 2, Bund Garden Rd, 

Sangamvadi,

Pune- 411001.
Contact Person:  Gokulnath.R

Related Fresher Jobs:

• Serco BPO Walkin Drive in Chennai for Freshers from 27th to 29th October 2014
• 100 BPO Vacancies in Sitel Chennai Walkin Drive from 25th to 27th October 2014
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Amazon Hyderabad Walkin Drive for freshers as Customer Service Associate on 20th to 25th October 2014

Amazon Hyderabad Walkin Drive for freshers as Customer Service Associate on 20th to 25th October 2014. Amazon Job Openings in Hyderabad for freshers and experienced as Seller Support Associate position. Any Graduate and Post Graduate candidates are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate/ PG
Experience	0 - 5 Years
Job Location	Hyderabad
Job Role	Customer Service Associate
Industry Type	Internet / Ecommerce
Salary	INR 1,75,000 - 3,50,000 P.A
Website	www.allindiajobs.in

Jod Description:

• Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply.
• Excellent communications skills (Written and verbal) 
• Ability to communicate correctly and clearly with all customers 
• Excellent documentation skills 
• Good comprehension skills-- ability to clearly understand and state the issues customers present 
• Ability to concentrate follow customer issue without distraction to resolution 
• Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response 
• Work successfully in a team environment as well as independently 
• Computer knowledge/ Skills
• Ability to use a desktop computer system 
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer 
• Excellent typing skills 
• Demonstrable understanding of the Internet, Amazon.com website, and competitor websites 
• Demonstrates an ability to successfully navigate websites 
• Demonstrates a proficient knowledge of email applications 
• Demonstrates an ability to learn in various media 
• Ability to successfully adapt to changes in their environment 
• Customer Focus
• Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment 
• Ability to empathize with and prioritize customer needs 
• Demonstrable interpersonal skills with a diverse customer base 
• Demonstrable conflict resolution, negotiating, and de-escalation skills 
• Demonstrate ownership to resolve challenging customer issues, escalating when necessary 
• Ability to determine customer needs and provide appropriate solutions 
• Maintain regular and reliable attendance, including daily schedule as assigned 
• Flexible with working schedule; may be expected to work weekends, holidays and events 
• Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season 

Problem Solving Skills:

• Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned 
• Ability to approach problems logically & rationally 
• Action oriented and self disciplined 
• Organized and detail oriented 
• Ability to quickly & effectively prioritize work time in various departments to meet business need 
• Ability to maintain composure in highly escalated situations 
• Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service  

Desired Profile:

• An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. 
• This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sale problems. Associates communicate with customers primarily via Email, Chat and Phone utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment.

Amazon Walkin Details:

Walk-in Date: 20th to 25th October 2014

Interview Timings: 10 AM - 3 PM

Interview Venue:

Regus, Level 3, The belvedere, 

Raj Bhavan Road, Somajiguda,

Hyderabad 500082.

OR

Building No: 9, 10th Floor, 

Raheja Mind Space, Madhapur, 

Hyderabad 500081.

Contact Person:  Monish/Reuben

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Amazon Walkin Drive for freshers in Hyderabad on 20th to 25th October 2014

Amazon Walkin Drive for freshers in Hyderabad on 20th to 25th October 2014. Amazon Job Openings in Hyderabad for freshers and experienced candidates as Transaction Risk Investigator position. Any Graduate and Post Graduate candidates are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate/ PG
Experience	0 - 5 Years
Job Location	Hyderabad
Job Role	Transaction Risk Investigator
Industry Type	Internet / Ecommerce
Salary	INR 2,50,000 - 3,50,000 P.A
Website	www.allindiajobs.in

Job Description:

• Excellent written and spoken English skills and an ability to compose a grammatically correct, concise and accurate written response
• Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers
• Problem Solving Skills
• Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
• Excellent problem solving skills
• Demonstrated ability to analyze problems logically
• Self disciplined, diligent, proactive and detail oriented
• Strong time management and organizational skills
• Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
• Excellent ability to determine situational needs and provide appropriate solutions
• Qualifications:
• Demonstrated ability to exceed expectations with regard to performance and individual contribution
• Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns
• Demonstrated positive, results oriented attitude
• Ability to effectively manage time, and individually prioritize multiple tasks of competing priority
• Ability to maintain high levels of confidentiality and data security standards
• Experience with Microsoft Office, including Outlook, Word, and Excel
• 24/7/365 availability, including willingness to work on weekends, nights and outside of the "standard" work day (as required)
• Demonstrate flexibility to work overtime hours as per business requirement
• Six-Sigma / Lean knowledge would be a plus

Desired Profile:

• Amazon India is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Team in Hyderabad. 
• Candidates will be responsible for a wide range of duties related to the investigation and elimination of online ecommerce risk. Ideal applicants will have experience in the ecommerce payments space, previous trust and safety experience, and experience succeeding in a customer-driven workplace. 
• All candidates will be analytical and capable of succeeding in a fast-paced team environment.
• The Transaction Risk Investigator position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. 
• Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
• The Transaction Risk Investigator will be required to engage in frequent written and verbal communication with department management, risk analysts, risk engineers, other company associates and third-parties to accomplish goals. They may also be required to contact customers by phone.
• Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.

Amazon Walkin Details:

Walk-in Date: 20th to 25th October 2014

Interview Timings: 10 AM - 3 PM

Interview Venue:

Regus, Level 3, The belvedere, 

Raj Bhavan Road, Somajiguda,

Hyderabad 500082.

OR

Building No: 9, 10th Floor, 

Raheja Mind Space, Madhapur, 

Hyderabad 500081.

Contact Person:  Monish/Reuben

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Amazon Walkin Drive for freshers as Seller Support Associate on 20th to 25th October 2014

Amazon Walkin Drive for freshers as Seller Support Associate on 20th to 25th October 2014. Amazon Job Openings in Hyderabad for freshers and experienced as Seller Support Associate position. Any Graduate and Post Graduate candidates are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.

Company Name	Amazon India
Qualification	Any Graduate/ PG
Experience	0 - 5 Years
Job Location	Hyderabad
Job Role	Seller Support Associate
Industry Type	Internet / Ecommerce
Salary	INR 2,75,000 P.A
Website	www.allindiajobs.in

Responsibilities:

• Demonstrates effective, clear and professional written and oral communication.
• Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues.
• Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.
• Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.
• Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.
• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.
• Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
• Liaise with other departments such as Customer Service, Merchant Investigations, or Payments teams as required to resolve Sellers issues and questions.

Ideal Candidate Profile:

• High energy, solution focused with a passion for customer service. 
• The ideal candidate will demonstrate keen logical thinking and analytical skills, with the ability to understand and empathize with sellers. 
• Willingness to work to high performance targets as well as an inquisitive and improvement based approach to work are critical competencies for this role. 
• The Seller Support Associate demonstrates end to end ownership of every seller interaction and couples this with proactive problem solving to provide exceptional support to sellers

Education, Experience and Skills:

• Education: 3rd level qualification Graduation
• Language: English proficiency
• 6 + months experience within a customer service /contact centre environment would be an advantage
• Demonstrated desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
• Business acumen in areas of e-commerce and retail is advantageous
• Process improvement awareness and experience
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Ability to embrace constant change with flexibility and good grace.
• Demonstrate appropriate sense of urgency and adaptability in response to changing business needs
• Demonstrates effective communication, composure, and professional attitude
• Exemplary performance record, particularly with regard to quality & productivity 

Desired Profile:

• The role of the Seller Support Associate provides candidates with an opportunity to join a diverse, multicultural team with direct partnerships across 11 worldwide locations. 
• Amazon and Seller Support pride ourselves on growing talent and leadership from within, the Seller Support Associate role is an exciting entry point into an organisation with endless career opportunities. 
• Candidates should expect to spend their initial 12-18 months learning the Seller Support business, perfecting their technical skills and customer advocacy as well as learning new skills such as mentorship, coaching, negotiation, process improvement and account management as they identify the next step in their career path with Amazon. 
• Historically Seller Support Associates have progressed their careers with Amazon in areas such as editorial, data analysis, workflow & capacity planning and training as well as leadership roles i.e. team leads, supervisors and managers.

Amazon Walkin Details:

Walk-in Date: 20th to 25th October 2014

Interview Timings: 10 AM - 3 PM

Interview Venue:

Regus, Level 3, The belvedere, 

Raj Bhavan Road, Somajiguda,

Hyderabad 500082.

OR

Building No: 9, 10th Floor, 

Raheja Mind Space, Madhapur, 

Hyderabad 500081.

Contact Person:  Monish/Reuben

Related Fresher Jobs:

• Amazon Walkin Drive for freshers in Hyderabad on 20th to 25th October 2014
• Surekha Technologies Job Openings for Freshers - Java Project Trainee
• Hyderbad Job Fair On 18th and 19th October 2014 at TKR College

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