800 Job Openings for Technical Support at Genpact Walkin Drive from 10th to 22nd December 2014 - 2015. Genpact Recruitment drive for Experienced candidates for Technical Support Process Position. Candidates must have 1 to 5 years of experience in IT field. BE, B.Tech, B.Com, B.Sc, PG candidates are eligible to attend this drive. Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.
You can practice: Genpact Placement Papers
| Company Name | Genpact |
| Qualification | BE, B.Tech, B.Com, B.Sc, PG |
| Experience | 1 - 5 years |
| Job Location | Hyderabad |
| Job Role | Technical Support |
| Industry Type | BPO / Call Centre / ITES |
| Salary | 1,75,000 - 2,25,000 P.A |
| Website | www.allindiajobs.in |
Job Description:
- Hiring Experienced candidates for Technical Support and Customer Support Process.
- Should have basic understanding of troubleshooting,desktop support,MS Office.
- Should be flexible to work on e-mails and calls both.
- Ability to handle Customers query and resolve issues asap as per Standard Procedure.
- Respond to customer inquiries and problem escalations.
- Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
- Maintain a thorough understanding of process and policies.
- Demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement
- Previous experience in a customer service role on Phone / Email / Chat channels is preferred.
- Excellent communication skills required.
- Any Graduate can apply,Under-Graduates are eligible.
Genpact Walkin Details:
Walk-in Date: 10th - 22nd December 2014Walk-in Time: 11 AM - 2 PM
Venue:
14-45 IDA Uppal opp to NGRI ,Habsiguda Uppal.
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