Intense Technologies Recruitment 2014-2015 for Freshers in Hyderabad - Apply Online. Intense Technologies Job Openings in Hyderabad for freshers as Application Support Engineer position. BE, B.Tech, MCA, M.Sc freshers are eligible to apply for this drive. Interested and eligible candidates can apply online through the below provided link.
| Company Name | Intense Technologies |
| Qualification | BE, B.Tech, MCA, M.Sc |
| Experience | 0 - 1 years |
| Job Location | Hyderabad |
| Job Role | Application Support Engineer |
| Industry | IT - Software |
| Salary | Not Mentoned |
| Website | www.allindiajobs.in |
Job Description:
- Provide support to Clients and as well to cross-team on Product installation and issues
- Respond to e-mail and telephone support requests
- Remotely connect to on-site computers, determine minimal use-case to recreate issue, solve issues if possible or provide concise details to development for further analysis and resolution
- Use problem solving skills to investigate and solve reported product issues.
- Capture details of each support request in ticketing system
- Help TEST fixes provided by development and incorporate them into client sites
- Contribute to update the troubleshooting information and Knowledge repository.
- Shall report to Team Lead and update on the progress and status of the team and the cases being handled by the execution team.
- Troubleshooting of operating system/network/database on-site when required.
Key Skills:
- Good communication skills and Presentable.
- Should be fluent in English language both writing and speaking.
- Knowledge in Product installations and configuration
- Good anlytical and problem solving skills
- Good Operating systems knowledge ( AIX, Unix, Linux) and Scripting knowledge
- Fair Networking knowledge and
- Working Knowledge on Web Application Servers
- Tomcat, WebSphere, WebLogic, IIS
- Database BASIC administration knowledge Oracle/SQL Server/ DB2
Desired Skills:
- Ready to relocate
- Quick learner
- Positive attitude
- Passionate and committed to work under pressure and should be willing to work on night shifts.
- Able to stay abreast of new technologies
- Readiness for extensive travel for short and long term assignments (at times with short notice)
How To Apply:
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