| Company Name | Dell |
| Qualification | BE,B.Tech,MCA |
| Experience | Freshers |
| Job Location | Bangalore |
| Job Role | Software Development Engineer |
| Salary | Best In The Market |
| Industry | IT |
| Website | www.allindiajobs.in |
Job Description:
- Works on programs of diverse scope where troubleshooting and problem resolution require solid understanding of applications and interfaces. Interfaces regularly with team members, cross-functional I/T, and business users to understand customer needs.
- Perform support functions including resolution of issues, tracking issues utilizing the Remedy application and on call support rotation with team. Within target times, respond and resolve trouble tickets and production issues. Perform timely and detailed updates in the event log, resolution and root cause sections of the trouble ticket. Communicate status of the tickets with users in a timely manner. Maintain a positive relationship with business partners.
- Applies a comprehensive knowledge of application programming and design to analyze and isolate issues, as well as develop solutions to highly complex problems. Thorough understanding of key business drivers and ability to communicate and translate those needs to technical solutions. Ability to effectively communicate business issues to the appropriate level.
Required Skill Set:
- ORACLE 8 and Above (Must)
- PL/SQL development skill set (Must)
- Linux (Must)
- Windows 200 server (Must)
- MQ knowledge (good to have)
- Demonstrate command skills
Desired Profile:
- Strategic focus on incident and problem reduction within environment
- Proactive mindset
- Communication skills (written and verbal)
- Proven problem solving skills
- Analytical capabilities
- Ability to "think out of the box"
- Strong Infrastructure knowledge (networking, hardware, etc.)
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